Open Settings → Restore Purchases. That asks Apple for your purchase history again and re-applies the entitlement — the usual cause is signing in on a new device or reinstalling. Make sure you are signed in to the same Apple ID that bought the subscription. If it still will not restore, write to us with the date of purchase and we will look it up.

Photograph it flat, in even light, with the whole receipt inside the frame and no shadow across the total. Crumpled, faded thermal paper is the hardest case there is — if the print has gone, no scanner will recover it, so enter that one by hand. You can always correct the fields before you save a scan, and the correction sticks.

Pro includes 100 scans a month, and the allowance resets every month on both the monthly and the yearly plan. Settings → AI Scans Used shows where you are. Manual transactions are unlimited and always free, so nothing is blocked in the meantime.

Through Apple, not through us: iOS Settings → your name → Subscriptions → Budket → Cancel Subscription. Cancelling stops the next renewal and leaves the period you have paid for running to its end. Deleting the app does not cancel a subscription.

Settings → Data & Privacy → Delete Account & Data erases the account and the records held with it. Cancel any subscription with Apple first, because deleting the account cannot stop an App Store renewal. If you would like a copy of your data before it goes, ask us and we will send it.

Sign in with the same Apple or Google account and your records come back, as long as you had Pro's cloud backup when they were created. Sign-in is the only thing that identifies your data; there is no separate password to remember.